MOM WSH Report 2025: Record-Low Injuries and the New Compliance Focus on Platform Workers

[SUMMARIES]

Singapore achieved a historic safety milestone in 2025 with a record-low workplace fatality rate of 0.96 per 100,000 workers, aligning with global leaders.

The 2025 report marks the first inclusion of Platform Worker data, revealing a significant “Risk Gap” with an injury rate of 84.6 per 100,000 workers.

The Platform Workers Act now mandates statutory parity for ride-hailing and delivery workers, specifically regarding CPF contributions and Work Injury Compensation (WICA).

Businesses face heightened financial and legal risks, including annual 2.5% labor cost increases for CPF and strict 10-day deadlines for incident reporting.

Proactive compliance requires a four-step framework: accurate worker classification, automated digital bookkeeping, secured WICA insurance, and rigorous audit trails.

[/SUMMARIES]

Singapore has reached a historic safety milestone with a record-low fatality rate of 0.96 per 100,000 workers. This achievement coincides with the 2025 implementation of the Platform Workers Act, marking a significant regulatory shift. This transition introduces a structured digital economy that balances operational efficiency with robust statutory protections. Understanding these updates is essential for businesses to maintain compliance and stay competitive in a maturing landscape.

Key Takeaways from the MOM WSH Report 2025 & The Platform Workers Act

The 2025 data offers more than just statistics; it provides a strategic roadmap for platform operators to build trust and ensure sustainable compliance in a maturing market.

National WSH Overview vs. Platform Worker Realities

Singapore’s 2025 safety performance now aligns with global leaders like the UK and Germany. Traditional sectors continue to show resilience, with Construction injury rates falling to 26.3 and Manufacturing reaching an all-time low of 28.8.

However, this success highlights a significant “Risk Gap” for the platform sector. While the general workforce is safer than ever, Platform Workers (PWs) face an injury rate of 84.6 per 100,000, with delivery services accounting for the majority of incidents. This data serves as a proactive guide for operators to refine their “safety on the move” protocols and ensure long-term operational stability.

Key Mandates of the Platform Workers Act 2025

The PW Act specifically governs Ride-hailing and Delivery platform operators, bringing these sectors under a structured regulatory framework. Effective January 1, 2025, the legislation focuses on three essential pillars of compliance:

• WICA Parity: Ride-hail and delivery workers are now legally entitled to the same work injury compensation (WICA) as regular employees. This ensures financial predictability and standardized protection across the sector.
• Mandatory iReport Filings: Operators are required to report every work-related injury involving these platform workers via the iReport system. This newfound transparency helps businesses identify risk patterns and enhance operational safety.
• ACOP Compliance: Adhering to the Approved Code of Practice provides a practical blueprint for safety governance. Following these guidelines reinforces your reputation as a responsible operator in a highly scrutinized industry.

Financial and Statutory Compliance Impacts of the New Regulations

The Platform Workers Act directly affects your company’s cash flow and legal responsibilities. Proactive management is the best way to protect your profits and stay competitive.

Accounting & Tax Risks: The Mandatory CPF Contributions

From 2025, the new CPF rules will make payroll management more complex.

• Increasing Costs: For workers born in/after 1995, expect your labor costs to rise by 2.5% every year until 2030.
• Avoid Penalties: You must track exactly who has “opted-in” for CPF. Errors here lead to back-payments and heavy interest charges from the CPF Board.
• Clean Records: Sorting these costs correctly now will save you from headaches during yearly tax audits.

Statutory Reporting & Work Injury Compensation (WICA) Violations

Handling workplace accidents incorrectly is now very expensive.

• The 10-Day Rule: If you fail to report an injury via iReport within 10 days, you face fines up to $5,000. It also puts your business on a “Watchlist,” making it harder to hire workers later.
• Insurance as a Shield: You are now required to provide WICA-equivalent insurance. This is your financial buffer, ensuring a single accident doesn’t lead to massive out-of-pocket expenses.

4 Mandatory Compliance Steps for Platform Operators (2025 Onwards)

To ensure operational resilience and full alignment with the new regulations, we recommend implementing the following four-step compliance framework designed to safeguard your business.

Step 1: Mandatory MOM Notification & Classification

Accurately defining your status as a Platform Operator is the critical first step. If your business utilizes a digital interface to match workers with tasks and exercises control over service standards, you fall under the jurisdiction of the Platform Workers Act.

• Action: Verify your registration with MOM and classify your workforce immediately. Early accuracy prevents costly “catch-up” contributions and the administrative burden triggered by future audits.

Step 2: Bookkeeping & Issuing Compliant Earning Slips

Transparency has transitioned from a best practice to a statutory mandate. Operators are now required to provide itemized earning slips to every platform worker, providing clear visibility into:

• Details: Gross earnings, itemized CPF deductions (both employer and worker shares), and net payouts.
• Strategy: Implement an automated digital bookkeeping system. This eliminates manual calculation errors and ensures you meet the CPF Board’s stringent reporting standards with ease.

Step 3: Update Incident Reporting Protocols & Secure WICA Insurance

With increased regulatory scrutiny on delivery and transport safety, your internal response speed is now a vital component of compliance.

• Protocol: Empower your operations team to adhere strictly to the 10-day iReport window through targeted training.
• Insurance: Secure WICA-equivalent coverage tailored for platform workers. Ensure the policy covers medical expenses and disability benefits based on the worker’s Average Daily Earnings (ADE).

Step 4: Maintain Internal Statutory Records (Auditing & CPF Tracking)

Robust record-keeping is your primary line of defense against statutory inquiries and potential disputes.

• Database Management: Maintain a centralized database to track “opt-in” statuses for older workers and mandatory requirements for those born in/after 1995.
• Due Diligence: Reconcile these records monthly with CPF submissions. A well-organized audit trail significantly reduces the risk of being placed on the MOM Watchlist.

Ensure Complete Statutory Compliance with Koobiz Corporate Services

Navigating the Platform Workers Act 2025 requires precise administrative management. At Koobiz Corporate Services, we leverage our core expertise to shield your business from the risks of statutory non-compliance through:

• Accounting & Bookkeeping: We manage the complexities of the new CPF contribution models, ensuring accurate payroll processing, “opt-in” status tracking, and seamless reconciliation for your financial statements.
• Corporate Secretary: Our team ensures your statutory records remain beyond reproach, managing mandatory MOM notifications, maintaining audit-ready documentation, and providing the governance oversight needed to meet 2025’s rigorous standards.

Let us handle the technical complexities of these mandates through our professional accounting and secretarial support, so you can focus on scaling your platform with confidence.